Getting in touch

Keeping your pension safe

We are currently living in unprecedented and difficult times. If you decide that now is the time to access your pension by moving it out of the Scheme, please be very careful – there are scammers out there waiting to get their hands on your benefits. If your pension is valued at over £30,000, you will need financial advice before you can transfer your benefits out. Please choose your adviser with care. More information to help keep your pension safe can be found on the FCA’s ScamSmart website.

Your Pension Administrator is changing. For more details, please click here to read the letter sent to all members on 18 October 2022.

If you have any questions about your benefits, please contact:

Until Monday 31 October 2022
Equinti Paymaster
27 Kings Road
Reading
Berkshire
RG1 3AR

Email: dbadmin.reading@equiniti.com
Telephone: 0345 268 0287

From 1st November 2022
XPS Administration
Albion
Fishponds Road
Wokingham
RG41 2QE

Email: CrestNicholsonGPLAS@xpsgroup.com
Telephone: 0118 313 0859

If you have a query about any of the documents below, please contact:

Stephanie Fleming, Assistant Secretary to the Trustees
Crest Nicholson Group
Pension & Life Assurance Scheme
Crest House
Pycroft Road
Chertsey
KT16 9GN

Email: pensions@crestnicholson.com
Telephone: 01932 580555


Documents

AVC investment performance update and FAQs

Report & Accounts

Implementation Statement

Crest Nicholson Group Pension & Life Assurance Scheme newsletter - July

Summary Funding Statement

Statement of investment principles

Statement of investment principles - addendum

Implementation Statement

AVC performance update

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - August

210131 Report Accounts ALLSIGNED

200131 Annual Report and Accounts - signed

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - December

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - May

Summary Funding Statement

Crest Nicholson Group Pension Life Assurance Scheme Newsletter

Summary Funding Statement

Annual Report Financial Statements

Chairman's DC Governance Statement for members with AVCs

Statement of Investment Principles

Investment Policy Implementation Document

Crest Nicholson Group Pension Life Assurance Scheme Newsletter

Summary Funding Statement

Annual Report Financial Statements

Pension scheme documents

Internal Dispute Resolution Procedure

Responsible Investment Policy

Definitive Trust Deed and Rules

Member Privacy Notice

Partial Transfer FAQs

Transfer Out FAQs

Pension Scheme Administrator documents

Equiniti Paymaster Covid-19 Servicing Priorities

Equiniti Generic Tax Year End Introduction and FAQs