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All you need to know about buying a new home with Crest Nicholson

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Building great places for our customers, communities and the environment

Crest Nicholson create well designed, high quality homes in sustainable communities

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Visiting Us

Buying with us > Visiting us

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We are delighted to continue welcoming customers to our Sales Suites and Show Homes.

We want your experience to be relaxed, safe and enjoyable.

Our Sales Suites and Show Homes are open, with safety measures in place for the wellbeing of Crest staff and our customers.

With consideration to social distancing, we are prioritising customers with appointments. You can book an appointment online or call the development you wish to visit directly to do this.

Telephone and virtual appointments also continue to be available.

We ask that you please wear a mask whilst in our Sales Suites and Show Homes.

Your arrival

Please use the hand sanitiser provided prior to entering the Sales Suite.

Beginning your visit

For the safety of our customers, and Crest Nicholson colleagues, we are prioritising visitors with appointments.

If you have an appointment, your Sales Executive will greet you at the pre-arranged time.

If you dropped by without an appointment, we will be happy to greet you, provided that there is sufficient space to allow for suitable social distancing.

Looking after each other

We are a friendly team, but we won’t shake your hand during the current time, and you will see us wearing masks for your protection.

We ask that you wear a face mask before you enter our Sales Suites, in line with Government guidance for mask wearing in retail environments. Please make us aware if you are exempt from wearing a mask.

If you are unwell or experiencing COVID19 symptoms, please do not visit. Our Sales Executives will be happy to provide support and information remotely including virtual show home tours.

During your visit

If you are visiting to view a show home, we will ask whether you would prefer to be accompanied on your tour or continue this part of your visit by yourself.

Your Sales Executive will be able to discuss any specific points with you and answer any questions in the Sales Suite, or if you prefer, a video call can be arranged to follow up remotely.

Exiting the Sales Suite

Hand sanitiser is available inside the Sales Suite, for your use prior to leaving us.

High contact surfaces such as door handles and desk counters in our Sales Suites and show homes will be wiped down following each appointment.

We thank you for taking the time to visit our Sales Suites and show homes safely. At the end of your visit your Sales Executive will discuss your next steps. You can reserve a new Crest Nicholson home in person, or if you prefer, you can do this remotely from the comfort of your own home. Purchasing a new home has never been easier.

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Visiting Us
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The Buying Process
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