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Park Avenue Crest Nicholson

Key Performance Indicators

Our strategy is to grow our business to a level that sustains long-term value creation for all our stakeholders and delivers quality homes that meet our customers’ needs.

The following is a summary of our performance against key performance indicators (KPIs) in 2019. These measures reflect our overall performance against our FY2018 strategy. We use them to improve the quality of our business and ensure that we deliver value to our shareholders and other stakeholders over the long term. To align the focus of management with the interests with shareholders, some KPIs are reflected in our management incentive schemes.

Deliver long-term shareholder value and maximise operational efficiency
Attract, develop and retain high-performance individuals and ensure the highest safety standards
Ensure high levels of customer satisfaction, product quality and placemaking
Develop lasting relationships with partners and the supply chain
Continually improve environmental, social and governance
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