Material Issues

Uncertainty around the political environment and Brexit, as well as changes to government policy and regulations that impact the construction industry and housing market.

Making efficient use of our resources, including employees' and supply chain's time, our construction materials, energy and water.

Availability of a consistent supply of land to meet current and future demand at appropriate cost.

Developing resilient investment and delivery models that respond to market volatility and fluctuations, internal and external pressures, and legislative changes.

This includes investment in areas like PRS and participation in programmes like Help to Buy.

Building and delivering homes and developments that meet our quality standards and providing excellent customer service that meets customers' expectations.

Developing innovative houses, apartments and development designs that respond to changing demographics, market needs and climate change.

Balancing the impact of house price growth with slower growth in customers' income as well as the availability of finance for mortgages.

Engaging with local communities in which we build to ensure that our developments meet their needs and expectations, and to mitigate the impacts of potential delays to build programmes.

Establishing effective and appropriate management structures for developments to ensure they are well-managed for the future, and encourage resident's stewardship over the long-term success of the development.

Ensuring that the developments we design and build promote and support people's health, happiness, well-being, and community cohesion.

Availability of the right skills, experience and capacity within Crest Nicholson and our wider supply chain, industry and planning system to support our growth strategy.

Providing safe working environments that promote health and safety across our operations. Considering and supporting employees' well-being in work.

Maintaining a governance structure that supports ethical business practices and compliance with current legislation.

Maintaining a strong reputation and trust with customers, business partners, suppliers, political stakeholders and local communities.

Managing and minimising the negative environmental impacts to and from our operations and taking advantage of opportunities to support and drive environmental enhancements.

This includes:

• Enhancing biodiversity and natural habitats
• Reducing our operational footprint
• Managing, mitigating and adapting to more frequent and powerful flooding events, droughts, overheating in homes, disruptions to supply chains, and increased poor weather conditions affecting work on site.

Growing, managing and nurturing effective relationships and engagement with stakeholders.

Procurement of materials in consideration of availability, price, quality, and environmental and social criteria that meets industry standards and our own procurement policies.