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    Environmental Impact
Key Financials 2017 2016 2015 2014
Revenue (£m) 1043.2 997.0 804.8 636.3
Operating profit (£m) 211.6 203.8 163.6 128.1
Basic Earnings per share (pence) 66.1 62.0 49.3 39.3
Total employee wages and benefits (£m) 67.2 65.3  57.3 51.1
Contribution to social infrastructure and affordable housing  995.9 911.2 954.7 684.0
Contributions 2017 2016 2015 2014
Political contributions (£) 0 0 0 0
Charitable giving (£) 287,669 160,069  183,287 93,061
Land 2017 2016 2015 2014
Land pipeline gross development value – short-term consent (£m) 5,776 5,532 5,355 5,019
Land pipeline gross development value – total (£m) 11,736 10,646 10,466 9,342
Short-term land bank (number of units) 16,260 15,901 16,064 17,247
Short term land bank (years of supply) 5.5 5.5 5.9 7.0
Total land bank (number of units) 34,434 32,927 33,776 33,466
Housing and Build Completions 2017 2016 2015 2014
% of homes built on brownfield land 59% 69% 73% 72%
Total number of houses sold 2,935 2,870 2,725 2,530
Total number of houses built 3,024 2,930 2,763 2,509
Work Force 2017 2016 2015 2014
Total number of employees (average) 905 849 792 711
Total number of employees at Year End (October 31) 984 862 840 772
Number of apprentices (at Year End) 94 74 78 69
Number of graduates 25 21  23 17
Number of internal promotions 85 67  77 67
Contractors (average number employed) 3,184 2,611  2,421 2,110
Contractors (% of total workforce) 78% 75%  75% 75%
% turnover of full time staff1  22% 24%   27% 23%
Employee Gender Diversity 2017 2016 2015 2014
Total male employees (number) 638 562  562 530
Total female employees (number) 346 300 278 242
Male on Board (%) 67% 80%  67% 83%
Male on Executive Management Team (%) 100% 100%  100% 100%
Female on Board (%) 33% 20%  33% 17%
Female on Executive Management Team (%) 0% 0%  0% 0%
Absence 2017 2016 2015 2014
Instances where 1-7 days absence were taken 37 30 32 22
Instances where >7 days of absence were taken (RIDDOR)2 17 20 13 13
Sickness (average number of days per person)  4.4 4.5 8.0 5.9
Annual Injury Incidence Rate (AIIR)  416 578  405 461
Corruption 2017 2016 2015 2014
Staff dismissals due to non-compliance with anti-corruption policy (number) 0  0 0 0
Fines, penalties, settlements in relation to corruption (£) 0  0 0 0
Employee Training3 2017 2016 2015 2014
Training for all employees (average hours/employee) 15.1 22.8  21.5 11.5
Construction Skills Certification Scheme 2017 2016 2015 2014
Employees in CSCS as a % of total workforce 90% 92%  85% 90%
% of indirect (subcontract) personnel 94% 88%  85% 88%
Health & Safety 2017 2016 2015 2014
Health and Safety training delivered (days) 409 535  550 290
Health and Safety inspections per site (average number) 3.4 3.2  3.1 3.2
Health and Safety concerns (number)4 11 10  3 3
Fatal injuries (number) 0  0 0 0
Considerate Constructors 2017 2016 2015 2014
Average Considerate Constructor score 34.7  35.5  35.6  36.6 

1 - % turnover - Total number of employees that have left Crest Nicholson throughout the year, divided by average head count.

2 - RIDDOR - Reporting of Injuries, Diseases and Dangerous Occurrences Regulations.

3 - Training hours calculated using year end head count.

4 - The HSE were satisfied with Crest Nicholson's response to the concerns and no further action was necessary.

How our homes perform1

Standards 2017 2016 2015 2014
% of dwellings Code for Sustainable Homes level 3 and above 49% 60%  62% 59%
% of dwellings compliant with Lifetime Homes 26% 45%  35% 26%
% of dwellings compliant with Secure by Design 60% 66%  54% 57%
% of developments which achieved a Building for Life standard 17% 23%  22% 17%
Standard Assessment Procedure (SAP)2 2017 2016 2015 2014
Average SAP rating 2005 version (out of 100) 78.05 84.82  84.79 83.96
Average SAP rating 2009 version (out of 100) 84.30 83.65  83.62 83.96
Average SAP rating 2012 version  83.94 83.92 N/A  N/A 
% of dwellings assessed against SAP 2005 version 10% 15%  21% 37%
% of dwellings assessed against SAP 2009 version 40% 74%  79% 63%
% of dwellings assessed against SAP 2012 version   51%  12%  N/A  N/A 
Average % improvement in Target  13% 39%  24% 18%
Average % improvement in Target Emission Rate for SAP rating 2009 version  18% 17%  16% 17%
 Average % improvement in Target Emission Rate for SAP rating 2012 version  12%  13%  N/A  N/A 
Energy Efficiency 2017 2016 2015 2014
Average energy efficent lighting in a standard Crest house 99% 98%  98% 94%
% of dwellings with A-C energy rating, Energy Performance Certificate 99% 99%  99% 97%
% of dwellings with A-C environmental impact rating, Energy Performance Certificate 99% 99%  98% 100%
% of dwellings with Smart Meter and display 97% 94%  86% 80%
Water Efficiency 2017 2016 2015 2014
Average designed water consumption (litres per person per day, lpppd) 1053 105  105 105
% of dwellings (delivered) designed to 105 lpppd 97% 100% 100% 97%
% of dwellings served with either individual or communal water butts 43% 42%  53% 56%
Recycling and Composting 2017 2016 2015 2014
% of dwellings with internal, external or communal recycling facilities 100% 100%  96% 100%
% of dwellings with private or communal composting facilities 9% 18%  23% 27%
Renewable Energy & Community Heating 2017 2016 2015 2014
% of dwellings benefiting from at least one renewable energy source 34% 44%  32% 28%
% of developments with a community heating system 19% 21%  15% 13%

Transport and Connectivity

Sustainable Transport Initiatives 2017 2016 2015 2014
% of developments that benefit from sustainable transport initiatives 33% 32%  22% 20%
% of dwellings with access to car clubs 11% 18%  11% 8%
% of developments with cycle routes 48% 58%  51% 48%
% of dwellings with individual or communal cycle storage 52% 58%  57% 60%
% of dwellings with access to transport and other related vouchers 5% 3%  7% 11%
% of dwellings with access to electric charging points 10% 12%  3% 2%
Connectivity 2017 2016 2015 2014
% of developments within 500m of a train station 19% 19%  20% 20%
% of developments within 1500m of a train station 45% 35%  44% 22%
% of developments within 500m of a bus stop 84% 86%  90% 85%
% of developments within 1500m of a bus stop 100% 100%  98% 96%
Green Spaces & Ecology 2017 2016 2015 2014
% of developments that benefit from ecological protection measures 59% 56%  46% 48%
% of developments that benefit from ecological enhancement measures 53% 63%  47% 54%
% of developments with an area of green space 69% 67%  64% 59%
Infrastructure & Amenities 2017 2016 2015 2014
% of developments within 500m of local amenities 53% 44%  44% 41%
% of developments within 1500m of local amenities 84% 74%  83% 80%
% of developments with a play area 57% 44%  44% 44%
% of developments provided with community buildings 10% 9%  7% 11%
% of developments with allotments   7% 4%  2%  N/A
% of developments with long-term management arrangements   64% 53%  51% 44%

Future-Proofing

Flooding 2017 2016 2015 2014
% of developments in Flood Zone 1 79% 86%  83% 85%
% of developments in Flood Zone 2 16% 11%  8% 6%
% of developments in Flood Zone 3a 5% 4%  8% 9%
% of developments that incorporate flood protection measures 16% 19%  24% 17%
% of developments that incorporate Sustainable Urban Drainage Systems 78% 63%  53% 50%
Overheating 2017 2016 2015 2014
% of dwellings assessed as having a slight risk of overheating 24% 31%  31% 22%
% of dwellings assessed as having a medium risk of overheating 15% 17%  14% 8%
% of dwellings assessed as having a high risk of overheating 4% 0%  0% 0%

1 - All data in tab is based on build completions from corresponding year.
2 - SAP is the Government's Standard Assessment Procedure for evaluating the energy performance of dwellings.
3 - Average water consumption excludes plots from our Nash Mills Joint Venture

Supply Chain 2017 2016 2015 2014
% of procurement spend (orders placed) with suppliers and subcontractors within 20 miles of site operation 30% 34% 34% 50%

Sustainable Timber

Timber products supplied through suppliers 2017 2016 2015 2014
FSC timber procured (% of total supplier volume) TBC 74% 50% 22%
PEFC timber procured (% of total supplier volume) TBC 24% 37% 76%
Timber procured with a source assessed to be legal (% of total supplier volume) TBC 2%  13% 2%
Timber procured with limited knowledge of source (% of total supplier volume) TBC 1% 0% 0%
Timber products supplied through subcontractors 2017 2016 2015 2014
FSC timber procured ( % of total subcontractor volume) TBC 33%  24% 5%
PEFC timber procured (% of total subcontractor volume) TBC 32%  55% 63%
Timber procured with a source assessed to be legal (% of total subcontractor volume) TBC 30%  16% 32%
Timber procured with limited knowledge of source (% of total subcontractor volume) TBC 5%  6% 0%
Carbon Footprint Units 2017 2016 2015 2014
Total Direct greenhouse gas (GHG) emissions (Scope 1) tCO2e 5,760.6 4,373.7  5,026.7 4,478.8
GHG emissions from consumption of office gas   tCO2e 112.3 126.4 93.2 115.7
GHG emissions from consumption of site gas  tCO2e 1027.1 769.3 842.5  1280.8
GHG emissions from consumption of site fuel   tCO2e 3,516.9 2,302.3 3,132.5 2,133.8 
GHG emissions from business travel (company owned vehicles)   tCO2e  1,104.2 1061.0 958.5 948.6
Total Indirect greenhouse gas (GHG) emissions (Scope 2) tCO2e 1,957.9 2,223.4 2,133.6 1,983.0
GHG emissions from consumption of office electricity   tCO2e  252.3 340.8 374.5 387.5
GHG emissions from consumption of site electricity    tCO2e 1,705.6 1,874.4 1,728.0 1,595.4
Total Other indirect greenhouse gas (GHG) emissions (Scope 3) tCO2e 1,385.8 1,321.5 1,165.5 1,255.6
GHG emissions from landfilled office waste   tCO2e 0.9 2.9  0.2 0.1
GHG emissions from landfilled site waste   tCO2e 0.9 1.7 1.4 1.7
GHG emissions from consumption of water in offices   tCO2e 1.3 1.1 1.6 1.9
GHG emissions from consumption of water on site  tCO2e 29.3 22.6 20.7 24.5
GHG emissions from business travel (Employee owned vehicles)   tCO2e 585.2 555.5 487.7 502.2
GHG emissions from business travel (public transportation)   tCO2e 32.5 34.8  26.7 56.4
GHG emissions from business travel (flights and taxis)  tCO2e 13.5 23.7 13.5 11.9
GHG emissions from employee commuting (private transportation)  tCO2e 704.9 657.6 585.0  624.0
GHG emissions from employee commuting (public transportation)   tCO2e 16.8 20.8 28.4 32.5
GHG emissions from employee commuting (taxis)  tCO2e 0.3 0.4 0.3 0.4
Total upstream greenhouse gas (GHG) emissions (Well to Tank - Scope 3) tCO2e 2,045.4 1,595.5 1,608.3 1,551.1
Greenhouse gas (GHG) emissions (Scopes 1, 2 and 3) per unit revenue tCO2e/£m 10.69 9.54  12.34 14.57
Office energy GHG emissions per person tCO2e 0.50 0.67  0.72 0.87
Site GHG emissions per 1000ft2 tCO2e 2.41 2.22 2.55 2.81
Office Energy    Units    2017    2016    2015    2014   
Office energy use kWh 1,327,602 1,514,267  1,315,504 1,409,302
Office Energy use/m2 kWh/m2 202 230  236 258
Office Energy use/person kWh/person 1,467 1,784 1,661 1,982
Renewable Energy1 Units 2017 2016 2015 2014
Office renewable electricity purchased kWh 489,724 - - -
% office electricity that is renewable % 68% - - -
% site electricity that is renewable (based on site electricity spend) % 29% - - -
Water Units 2017 2016 2015 2014
Water use in offices m3 3,646 3,269  4,649 5,388
Water use per person in offices m3 /person 4.03 3.85 5.87 7.58
Water use on site m3 85,310 65,738 60,213 71,251
Waste Units 2017 2016 2015 2014
Office waste tonnes tonnes 61 74 56 73
% office waste recycled % 85% 80% 95% 98%
Office waste per person tonnes/person 0.1 0.1  0.1 0.1
Cost of construction waste £ £3,030,643 £2,408,761  £2,317,751 £1,652,383
Construction waste tonnes tonnes 27,991 23,060  23,158 17,406
Construction waste volume yd3 137,995  112,361 108,431 84,079
Construction waste tonnes/1000ft2 tonnes/1000ft2 8.84  8.54 8.68 8.12
Construction waste volume/1000ft2 volume/1000ft2 43.57 41.60  40.65 39.22
Construction waste sent to landfill tonnes 674 867 685 867
Construction waste diverted from landfill tonnes 27,317 22,194  22,472 16,539
    Reuse tonnes 6,320 4,518  3,723 2,812
    Recycling tonnes 12,174 9,046  9,151 7,608
    Composting tonnes 0 0  0 0
    Recovery,     including energy     recovery tonnes 8,823 8,630  9,599 6,119
    Incineration     (mass burn) tonnes 0 0  0 0
% construction waste diverted from landfill % 98% 96%  97% 95%
Amount of hazardous construction waste sent to landfill tonnes 0  0 0 0
Non-compliance with environmental laws and regulations Units 2017 2016 2015 2014
Value of significant fines as a consequence of non compliance with environmental laws and regulations £ 0  0 0 0
Number of non monetary sanctions as a consequence of non compliance with environmental laws and regulations Number 0  0 0 0

1 - This is the first year we have reported on our renewable energy consumption

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