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  • Our
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  • Creating Great Places To Live
  • Sustainable Procurement & Supply
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    Environmental Impact
Key Financials 2018 2017 2016
Revenue (£m) 1,136.1 1,043.2 997.0
Operating profit (£m) 189.8 211.6 203.8
Basic Earnings per share (pence) 55.7 66.1 62.0
Total employee wages and benefits (£m) 71.3 67.2 65.3
Contribution to social infrastructure and affordable housing (£m)  988.2 995.9 911.2
Contributions 2018 2017 2016
Political contributions (£) 0 0 0
Charitable giving (£) 356,158 287,669 160,069 
Land 2018 2017 2016
Land pipeline gross development value – short-term consent (£m) 6,545 5,776 5,532
Land pipeline gross development value – total (£m) 12,083 11,736 10,646
Short-term land bank (number of units) 19,291 16,260 15,901
Short term land bank (years of supply) 6.4 5.5 5.5
Total land bank (number of units) 36,128 34,434 32,927
Housing and Build Completions 2018 2017 2016
% of homes built on brownfield land 53% 59% 69%
Total number of houses sold 3,020 2,935 2,870
Total number of houses built 3,151 3,024 2,930
Work Force 2018 2017 2016
Total number of employees (average) 1,016 905 849
Total number of employees at Year End (October 31) 1,017 984 862
Number of apprentices (at Year End) 62 94 74
Number of graduates 26 25 21
Number of internal promotions 87 85 67
Contractors (average number employed) 3,372 3,184 2,611 
Contractors (% of total workforce) 77% 78% 75%
% turnover of full time staff1 25% 22% 24%
Employee Gender Diversity 2018 2017 2016
Total male employees (number) 647 638 562
Total female employees (number) 370 346 300
Male on Board (%) 64% 67% 80%
Male on Executive Management Team (%) 100% 100% 100%
Female on Board (%) 36% 33% 20%
Female on Executive Management Team (%) 0% 0% 0%
Absence 2018 2017 2016
Instances where 1-7 days absence were taken (RIDDOR)2 39 38 30
Instances where >7 days of absence were taken (RIDDOR)2 15 17 20
Sickness (average number of days per person) 3.6 4.4 4.5
Annual Injury Incidence Rate (AIIR) 342 416 578
Corruption 2018 2017 2016
Staff dismissals due to non-compliance with anti-corruption policy (number) 0 0 0
Fines, penalties, settlements in relation to corruption (£) 0 0 0
Employee Training3 2018 2017 2016
Training for all employees (average hours/employee) 21.3 15.1 22.8 
Construction Skills Certification Scheme 2018 2017 2016
Employees in CSCS as a % of total workforce 83% 90% 92%
% of indirect (subcontract) personnel 85% 94% 88%
Health & Safety 2018 2017 2016
Health and Safety training delivered (days) 645 409 535 
Health and Safety inspections per site (average number) 3.56 3.41 3.15
Health and Safety concerns (number)4 11 11 10
Fatal injuries (number) 0 0 0
Considerate Constructors 2018 2017 2016
Average Considerate Constructor score 34.6 34.7  35.5 

1 - % turnover - Total number of employees that have left Crest Nicholson throughout the year, divided by average head count.

2 - RIDDOR - Reporting of Injuries, Diseases and Dangerous Occurrences Regulations.

3 - Training hours calculated using year end head count.

4 - The HSE were satisfied with Crest Nicholson's response to the concerns and no further action was necessary.

How our homes perform1

Standards 2018 2017 2016
% of dwellings Code for Sustainable Homes level 3 and above 22% 49% 60%
% of dwellings compliant with Lifetime Homes 18% 26% 45%
% of dwellings compliant with Secure by Design 29% 60% 66%
Standard Assessment Procedure (SAP)2 2018 2017 2016
Average SAP rating 2005 version 78.13 78.05 84.82
Average SAP rating 2009 version 83.97 84.30 83.65
Average SAP rating 2012 version  83.77 83.94 83.92
% of dwellings assessed against SAP 2005 version 11% 10% 15%
% of dwellings assessed against SAP 2009 version 25% 40% 74%
% of dwellings assessed against SAP 2012 version   63% 51%  12% 
Average % improvement in Target Emission Rate for SAP rating 2005 version 8% 13% 39% 
Average % improvement in Target Emission Rate for SAP rating 2009 version  12% 18% 17% 
 Average % improvement in Target Emission Rate for SAP rating 2012 version  12% 12%  13% 
Energy Efficiency 2018 2017 2016
Average energy efficient lighting in a standard Crest Nicholson house 100% 99% 98% 
% of dwellings with A-C energy rating, Energy Performance Certificate 99% 99% 99% 
% of dwellings with A-C environmental impact rating, Energy Performance Certificate 99% 99% 99% 
% of dwellings with Smart Meter and display 87% 97% 94% 
Water Efficiency 2018 2017 2016
Average designed water consumption (litres per person per day, lpppd) 105 1053 105 
% of dwellings (delivered) designed to 105 lpppd 95% 97% 100%
% of dwellings served with either individual or communal water butts 35% 43% 42% 
Recycling and Composting 2018 2017 2016
% of dwellings with internal, external or communal recycling facilities 98% 100% 100% 
% of dwellings with private or communal composting facilities 7% 9% 18% 
Renewable Energy & Community Heating 2018 2017 2016
% of dwellings benefiting from at least one renewable energy source 27% 34% 44% 
% of developments with a community heating system 16% 19% 21% 

Transport and Connectivity

Sustainable Transport Initiatives 2018 2017 2016
% of developments that benefit from sustainable transport initiatives 28% 33% 32% 
% of dwellings with access to car clubs 9% 11% 18% 
% of developments with cycle routes 45% 48% 58% 
% of dwellings with individual or communal cycle storage 45% 52% 58% 
% of dwellings with access to transport and other related vouchers 3% 5% 3% 
% of dwellings with access to electric charging points 6% 10% 12% 
Connectivity 2018 2017 2016
% of developments within 500m of a train station 17% 19% 19% 
% of developments within 1500m of a train station 41% 45% 35% 
% of developments within 500m of a bus stop 81% 84% 86% 
% of developments within 1500m of a bus stop 98% 100% 100% 
Green Spaces & Ecology 2018 2017 2016
% of developments that benefit from ecological protection measures 48% 59% 56% 
% of developments that benefit from ecological enhancement measures 50% 53% 63% 
% of developments with an area of green space 76% 69% 67% 
Infrastructure & Amenities 2018 2017 2016
% of developments within 500m of local amenities 53% 53% 44% 
% of developments within 1500m of local amenities 84% 84% 74% 
% of developments with a play area 52% 57% 44% 
% of developments provided with community buildings 5% 10% 9% 
% of developments with allotments   7% 7% 4% 
% of developments with long-term management arrangements   62% 64% 53% 

Future-Proofing

Flooding 2018 2017 2016
% of developments in Flood Zone 1 79% 79% 86% 
% of developments in Flood Zone 2 16% 16% 11% 
% of developments in Flood Zone 3a 5% 5% 4% 
% of developments that incorporate flood protection measures4 10% 16% 19% 
% of developments that incorporate Sustainable Urban Drainage Systems 81% 78% 63% 
Overheating 2018 2017 2016
% of dwellings assessed as having a slight risk of overheating 31% 24% 31% 
% of dwellings assessed as having a medium risk of overheating 9% 15% 17% 
% of dwellings assessed as having a high risk of overheating 3% 4% 0% 

1 - All data in tab is based on build completions from corresponding year.

2 - SAP is the Government's Standard Assessment Procedure for evaluating the energy performance of dwellings. A SAP calculation indicates a score from 1 to 100+. The higher the score, the more energy efficient the home is. Scores above 100 represent homes that are net exporters of energy.

3 - Average water consumption excludes plots from our Nash Mills Joint Venture.

4 - Flood protection measures reported in this figure do not include the use of Sustainable Urban Drainage Systems (SUDS).

Supply Chain 2018 2017 2016
% of procurement spend (orders placed) with suppliers and subcontractors within 20 miles of site operation 26% 30% 34%

Sustainable Timber

Timber products supplied through suppliers 2018 2017 2016
FSC timber procured (% of total supplier volume) TBC 55% 74%
PEFC timber procured (% of total supplier volume) TBC 43% 24%
Timber procured with a source assessed to be legal (% of total supplier volume) TBC 2% 2% 
Timber procured with limited knowledge of source (% of total supplier volume) TBC 0% 1%
Timber products supplied through subcontractors 2018 2017 2016
FSC timber procured ( % of total subcontractor volume) TBC 35% 33% 
PEFC timber procured (% of total subcontractor volume) TBC 12% 32% 
Timber procured with a source assessed to be legal (% of total subcontractor volume) TBC 53% 30% 
Timber procured with limited knowledge of source (% of total subcontractor volume) TBC 0% 5% 
Carbon Footprint Units 2018 2017 2016
Total Direct greenhouse gas (GHG) emissions (Scope 1) tCO2e 7,285.4 5,760.6 4,373.7 
GHG emissions from consumption of office gas   tCO2e 109.4 112.3 126.4
GHG emissions from consumption of site gas  tCO2e 1,785.1 1027.1 769.3
GHG emissions from consumption of site fuel   tCO2e 4,108.2 3,516.9 2,302.3
GHG emissions from business travel (company owned vehicles)   tCO2e  1,202.6 1,104.2 1061.0
Total Indirect greenhouse gas (GHG) emissions (Scope 2) tCO2e 2,408.0 1,957.9 2,223.4
GHG emissions from consumption of office electricity   tCO2e  74.7 252.3 340.8
GHG emissions from consumption of site electricity    tCO2e 2,333.2 1,705.6 1,874.4
Total Other indirect greenhouse gas (GHG) emissions (Scope 3) tCO2e 1,472.2 1,385.8 1,321.5
GHG emissions from landfilled office waste   tCO2e 0.7 0.9 2.9 
GHG emissions from landfilled site waste   tCO2e 1.2 0.9 1.7
GHG emissions from consumption of water in offices   tCO2e 1.5 1.3 1.1
GHG emissions from consumption of water on site  tCO2e 39.0 29.3 22.6
GHG emissions from business travel (Employee owned vehicles)   tCO2e 641.9 585.2 555.5
GHG emissions from business travel (public transportation)   tCO2e 35.1 32.5 34.8 
GHG emissions from business travel (flights and taxis)  tCO2e 22.6 13.5 23.7
GHG emissions from employee commuting (private transportation)  tCO2e 715.7 704.9 657.6
GHG emissions from employee commuting (public transportation)   tCO2e 12.9 16.8 20.8
GHG emissions from employee commuting (taxis)  tCO2e 0.7 0.3 0.4
Total upstream greenhouse gas (GHG) emissions (Well to Tank - Scope 3) tCO2e 2,364.5 2,045.4 1,595.5
Greenhouse gas (GHG) emissions (Scopes 1, 2 and 3) per unit revenue tCO2e/£m 11.91 10.69 9.54 
Office energy GHG emissions per person tCO2e 0.25 0.50 0.67 
Site GHG emissions per 1000ft2 tCO2e 3.08 2.41 2.22
Office Energy    Units    2018 2017    2016   
Office energy use kWh 1,405,747 1,327,602 1,514,267 
Office Energy use/m2 kWh/m2 222 202 230 
Office Energy use/person kWh/person 1,384 1,467 1,784
Renewable Energy1 Units 2018 2017 2016
Office renewable electricity purchased kWh 475,618 489,724 -
% office electricity that is renewable % 64% 68% -
% site electricity that is renewable % 14% 29% -
Water Units 2018 2017 2016
Water use in offices m3 4,313 3,646 3,269 
Water use per person in offices m3 /person 4.25 4.03 3.85
Water use on site m3 113,349 85,310 65,738
Waste Units 2018 2017 2016
Office waste tonnes tonnes 50 61 74
% office waste recycled % 85% 85% 80%
Office waste per person tonnes/person 0.05 0.07 0.09
Cost of construction waste £ 3,395,424 3,030,643 2,408,761 
Construction waste tonnes tonnes 31,199 27,991 23,060 
Construction waste volume yd3 153,016 137,995  112,361
Construction waste tonnes/1000ft2 tonnes/1000ft2 9.69 8.84  8.54
Construction waste volume/1000ft2 volume/1000ft2 47.57 43.57 41.60 
Construction waste sent to landfill tonnes 941 674 867
Construction waste diverted from landfill tonnes 30,258 27,317 22,194 
    Reuse tonnes 5,446 6,320 4,518 
    Recycling tonnes 12,103 12,174 9,046 
    Composting tonnes 0 0 0 
    Recovery,     including energy     recovery tonnes 12,708 8,823 8,630 
    Incineration     (mass burn) tonnes 0 0 0 
% construction waste diverted from landfill % 97% 98% 96% 
Amount of hazardous construction waste sent to landfill tonnes 0 0  0
Non-compliance with environmental laws and regulations Units 2018 2017 2016
Value of significant fines as a consequence of non compliance with environmental laws and regulations £ 0 0  0
Number of non monetary sanctions as a consequence of non compliance with environmental laws and regulations Number 0 0  0

1 - We began reporting on renewable energy in 2017.

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