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Our Data

  • Our
    Business
  • Our
    People
  • Creating Great Places To Live
  • Sustainable Procurement & Supply Chain     
  • Our
    Environmental Impact
Key Financials 2019 20181 2017
Revenue (£m) 1,086.4 1,121.0 1,043.2
Adjusted operating profit (£m)2 133.0 182.0 211.6
Basic Earnings per share (pence) 38.0 53.3 66.1
Total employee wages and benefits (£m) 68.8 71.3 67.2
Contribution to social infrastructure and affordable housing (£m)  690.0 988.2 995.9
Contributions 2019 2018 2017
Political contributions (£) 0 0 0
Charitable giving (£) 308,408 356,158
287,669
Land 2019 2018 2017
Land pipeline gross development value – short-term consent (£m) 5,512 6,628 5,776
Land pipeline gross development value – total (£m) 12,137 12,166 11,736
Short-term land pipeline (number of units) 16,960 19,507
16,260
Total land pipeline (number of units) 37,129 36,344 36,344
Housing and Build Completions 2019 2018 2017
% of homes built on brownfield land 54% 53% 59%
Total number of houses sold 2,912 3,048 2,935
Total number of houses built 2,420 3,151
3,024

1 - Restated to reflect the adoption of IFRS 15 with effect from 1 November 2018.

2 - 2019 figures, adjusted for the £18.4m exceptional item relating to the combustible materials charge, net of £3.5m tax credit where appropriate.

Work Force 2019 2018 2017
Total number of employees (average) 1,005 1,016
905
Total number of employees at Year End (October 31) 966 1,017
984
Number of apprentices (at Year End) 55 62 94
Number of graduates 18 26 25
Number of internal promotions 89 87 85
Contractors (average number employed) 3,030 3,372
3,184
Contractors (% of total workforce) 75% 77% 78%
% turnover of full time staff1 28% 25% 22%
Employee Gender Diversity 2019 2018 2017
Total male employees (number) 610 647 638
Total female employees (number) 356 370 346
Male on Board (%) 56%2 64% 67%
Male on Executive Leadership Team (%) 100% 100% 100%
Female on Board (%) 44% 36% 33%
Female on Executive Leadership Team (%) 0% 0% 0%
Absence 2019 2018 2017
Instances where 1-7 days absence were taken (RIDDOR)3 39 39 38
Instances where >7 days of absence were taken (RIDDOR)3 14 15 17
Sickness (average number of days per person) 4.3 3.6 4.4
Annual Injury Incidence Rate (AIIR) 372 342 416
Corruption 2019 2018 2017
Staff dismissals due to non-compliance with anti-corruption policy (number) 0 0 0
Fines, penalties, settlements in relation to corruption (£) 0 0 0
Employee Training4 2019 2018 2017
Training for all employees (average hours/employee) 24.0 21.3
15.1
Construction Skills Certification Scheme 2019 2018 2017
Employees in CSCS as a % of total workforce 90% 83% 90%
% of indirect (subcontract) personnel 88% 85% 94%
Health & Safety 2019 2018 2017
Health and Safety training delivered (days) 549 645 409
Health and Safety inspections per site (average number) 3.72 3.56 3.41
Health and Safety concerns (number)5 3 11 11
Fatal injuries (number) 1 0 0
Considerate Constructors 2019 2018 2017
Average Considerate Constructor score 34.7 34.6  34.7 

1 - % turnover - Total number of employees that have left Crest Nicholson throughout the year, divided by average head count.

2 - On 31 October 2019, the Board included outgoing Chairman Stephen Stone and Chairman-designate Iain Ferguson who became Chairman on 1 November 2019. This statistic excludes Stephen Stone reflecting the transition taking place that day.

3 - RIDDOR - Reporting of Injuries, Diseases and Dangerous Occurrences Regulations.

4 - Training hours calculated using average head count.

5 - The HSE were satisfied with Crest Nicholson's response to the concerns and no further action was necessary.

How our homes perform1

Standards 2019 2018 2017
% of dwellings Code for Sustainable Homes level 3 and above 17% 22% 49%
% of dwellings compliant with Lifetime Homes - 18% 26%
% of dwellings compliant with Secure by Design 39% 29% 60%
Standard Assessment Procedure (SAP)2 2019 2018 2017
Average SAP rating 2005 version 85.34 78.13
78.05
Average SAP rating 2009 version 84.18 83.97
84.30
Average SAP rating 2012 version  82.75 83.77
83.94
% of dwellings assessed against SAP 2005 version 4% 11% 10%
% of dwellings assessed against SAP 2009 version 28% 25% 40%
% of dwellings assessed against SAP 2012 version   68% 63%  51% 
Average % improvement in Target Emission Rate for SAP rating 2005 version 17% 8% 13% 
Average % improvement in Target Emission Rate for SAP rating 2009 version  18% 12% 18% 
 Average % improvement in Target Emission Rate for SAP rating 2012 version  12% 12%  12% 
Energy Efficiency 2019 2018 2017
Average energy efficient lighting in a standard Crest Nicholson house 100% 100% 99% 
% of dwellings with A-C energy rating, Energy Performance Certificate 100% 99% 99% 
% of dwellings with A-C environmental impact rating, Energy Performance Certificate 100% 99% 99% 
% of dwellings with Smart Meter and display 95% 87% 97% 
Water Efficiency 2019 2018 2017
Average designed water consumption (litres per person per day, lpppd) 105 105 1053
% of dwellings (delivered) designed to 105 lpppd 98% 95% 97%
% of dwellings served with either individual or communal water butts 28% 35% 43% 
Recycling and Composting 2019 2018 2017
% of dwellings with internal, external or communal recycling facilities 98% 100% 100% 
% of dwellings with private or communal composting facilities 7% 9% 18% 
Renewable Energy & Community Heating 2019 2018 2017
% of dwellings benefiting from at least one renewable energy source 34% 27% 34% 
% of developments with a community heating system 14% 16% 19% 

Transport and Connectivity

Sustainable Transport Initiatives 2019 2018 2017
% of developments that benefit from sustainable transport initiatives 30% 28% 33% 
% of dwellings with access to car clubs 12% 9% 11% 
% of developments with cycle routes 35% 45% 48% 
% of dwellings with individual or communal cycle storage 58% 45% 52% 
% of dwellings with access to transport and other related vouchers 2% 3% 5% 
% of dwellings with access to electric charging points 9% 6% 10% 
Connectivity 2019 2018 2017
% of developments within 500m of a train station 12% 17% 19% 
% of developments within 1500m of a train station 24% 41% 45% 
% of developments within 500m of a bus stop 65% 81% 86% 
% of developments within 1500m of a bus stop 91% 98% 100% 
Green Spaces & Ecology 2019 2018 2017
% of developments that benefit from ecological protection measures 48% 48% 59% 
% of developments that benefit from ecological enhancement measures 54% 50% 53% 
% of developments with an area of green space 64% 76% 69% 
Infrastructure & Amenities 2019 2018 2017
% of developments within 500m of local amenities 35% 53% 53% 
% of developments within 1500m of local amenities 67% 84% 84% 
% of developments with a play area 48% 52% 57% 
% of developments provided with community buildings 6% 5% 10% 
% of developments with allotments   11% 7% 7% 
% of developments with long-term management arrangements   67% 62% 64% 

Future-Proofing

Flooding 2019 2018 2017
% of developments in Flood Zone 1 78% 79% 79% 
% of developments in Flood Zone 2 17% 16% 16% 
% of developments in Flood Zone 3a 5% 5% 5% 
% of developments that incorporate flood protection measures4 15% 10% 16% 
% of developments that incorporate Sustainable Urban Drainage Systems 76% 81% 78% 
Overheating 2019 2018 2017
% of dwellings assessed as having a slight risk of overheating 28% 31% 24% 
% of dwellings assessed as having a medium risk of overheating 14% 9% 15% 
% of dwellings assessed as having a high risk of overheating 0% 3% 4% 

1 - All data in tab is based on build completions from corresponding year.

2 - SAP is the Government's Standard Assessment Procedure for evaluating the energy performance of dwellings. A SAP calculation indicates a score from 1 to 100+. The higher the score, the more energy efficient the home is. Scores above 100 represent homes that are net exporters of energy.

3 - Average water consumption excludes plots from our Nash Mills Joint Venture.

4 - Flood protection measures reported in this figure do not include the use of Sustainable Urban Drainage Systems (SUDS).

Supply Chain 2019 2018 2017
% of procurement spend (orders placed) with suppliers and subcontractors within 20 miles of site operation
26% 30%

Sustainable Timber

Timber products supplied through suppliers 2019 2018 2017
FSC timber procured (% of total supplier volume)
46% 55%
PEFC timber procured (% of total supplier volume)
51% 43%
Timber procured with a source assessed to be legal (% of total supplier volume)
3% 2% 
Timber procured with limited knowledge of source (% of total supplier volume)
0% 0%
Timber products supplied through subcontractors 2019 2018 2017
FSC timber procured ( % of total subcontractor volume)
17% 35% 
PEFC timber procured (% of total subcontractor volume)
33% 12% 
Timber procured with a source assessed to be legal (% of total subcontractor volume)
50% 53% 
Timber procured with limited knowledge of source (% of total subcontractor volume)
0% 0% 
Carbon Footprint Units 2019 20181 2017
Total Direct greenhouse gas (GHG) emissions (Scope 1) tCO2e 6,720.6 7,251.6
5,760.6
GHG emissions from consumption of office gas   tCO2e 72.9 109.4
112.3
GHG emissions from consumption of site gas  tCO2e 1,433.6 1,785.1
1027.1
GHG emissions from consumption of site fuel   tCO2e 4,401.6 4,144.72 3,516.9
GHG emissions from business travel (company owned vehicles)   tCO2e  1,102.1 1,132.3
1,104.2
GHG emissions from refrigerant gas loss tCO2e  70.5 80.1
0.0
Total Indirect greenhouse gas (GHG) emissions (Scope 2) tCO2e 1,170.9 2,408.0
1,957.9
GHG emissions from consumption of office electricity   tCO2e  45.4 74.7
252.3
GHG emissions from consumption of site electricity    tCO2e 1,125.5 2,333.2
1,705.6
Total Other indirect greenhouse gas (GHG) emissions (Scope 3) tCO2e 1,566.9 1,480.5
1,385.8
GHG emissions from landfilled office waste   tCO2e 0.6 0.7
0.9
GHG emissions from recycled and incinerated office waste   tCO2e 1.0 0.8 0.2
GHG emissions from landfilled site waste   tCO2e 1.3 1.2 0.9
GHG emissions from consumption of water in offices   tCO2e 1.1 1.5
1.3
GHG emissions from consumption of water on site  tCO2e 42.7 39.0
29.3
GHG emissions from business travel (Employee owned vehicles)   tCO2e 712.2 650.0
585.2
GHG emissions from business travel (public transportation)   tCO2e 27.3 35.1
32.5
GHG emissions from business travel (flights and taxis)  tCO2e 15.9 22.6
13.5
GHG emissions from employee commuting (private transportation)  tCO2e 755.7 715.7
704.9
GHG emissions from employee commuting (public transportation)   tCO2e 8.8 12.9
16.8
GHG emissions from employee commuting (taxis)  tCO2e 0.2 0.7
0.3
Total upstream greenhouse gas (GHG) emissions (Well to Tank - Scope 3) tCO2e 2,097.9 2,364.5
2,045.4
Greenhouse gas (GHG) emissions (Scopes 1, 2 and 3) per unit revenue tCO2e/£m 10.64 11.96
10.69
Office energy GHG emissions per person tCO2e 0.17 0.25
0.50
Site GHG emissions per 1000ft2 tCO2e 3.00 3.10
2.41
Office Energy    Units    2019 2018   2017  
Office energy use kWh 1,341,078 1,405,747
1,327,602
Office Energy use/m2 kWh/m2 233 222
202
Office Energy use/person kWh/person 1,334 1,384
1,467
Renewable Energy Units 2019 2018 2017
Office renewable electricity purchased kWh 454,573 475,618
489,724
% office electricity that is renewable %
64% 68%
% site electricity that is renewable %
14% 29%
Water Units 2019 2018 2017
Water use in offices m3 3,328 4,313
3,646
Water use per person in offices m3 /person 3.31 4.25
4.03
Water use on site m3 124,026 113,349
85,310
Waste Units 2019 2018 2017
Office waste tonnes tonnes 57 50 61
% office waste recycled % 89% 85% 85%
Office waste per person tonnes/person 0.06 0.05 0.07
Cost of construction waste £ 2,799,174 3,395,424
3,030,643
Construction waste tonnes tonnes 25,444 31,199
27,991
Construction waste volume yd3 124,813 153,016
 137,995
Construction waste tonnes/1000ft2 tonnes/1000ft2 9.39 9.69
 8.84
Construction waste volume/1000ft2 volume/1000ft2 46.09 47.57
43.57
Construction waste sent to landfill tonnes 1,044 941
674
Construction waste diverted from landfill tonnes 24,400 30,258
27,317
    Reuse tonnes
5,446.44
6,320
    Recycling tonnes 12,10.32 12,174
    Composting tonnes - - -
    Recovery,     including energy     recovery tonnes 12,708.36 8,823
    Incineration     (mass burn) tonnes - - -
% construction waste diverted from landfill % 96% 97% 98% 
Amount of hazardous construction waste sent to landfill tonnes 0 0
Non-compliance with environmental laws and regulations Units 2019 2018 2017
Value of significant fines as a consequence of non compliance with environmental laws and regulations £ 0 0
Number of non monetary sanctions as a consequence of non compliance with environmental laws and regulations Number 0 0

1 - 2018 data re-stated due to additional diesel consumption information provided to Crest Nicholson after the publication of the 2018 Annual Integrated Report and GHG emissions report. It also takes into account the updated business travel carbon conversion, which now uses the vehicle manufacturers’ gCO2/km data where it is available.

2 - Re-stated due to additional 2018 diesel consumption information provided to Crest Nicholson after the publication of its 2018 Annual Integrated Report.

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