Our Data
-
Our
Business -
Our
People - Creating Great Places To Live
- Sustainable Procurement & Supply Chain
-
Our
Environmental Impact
| Key Financials | 2019 | 20181 | 2017 |
|---|---|---|---|
| Revenue (£m) | 1,086.4 | 1,121.0 | 1,043.2 |
| Adjusted operating profit (£m)2 | 133.0 | 182.0 | 211.6 |
| Basic Earnings per share (pence) | 38.0 | 53.3 | 66.1 |
| Total employee wages and benefits (£m) | 68.8 | 71.3 | 67.2 |
| Contribution to social infrastructure and affordable housing (£m) | 690.0 | 988.2 | 995.9 |
| Contributions | 2019 | 2018 | 2017 |
|---|---|---|---|
| Political contributions (£) | 0 | 0 | 0 |
| Charitable giving (£) | 308,408 | 356,158 |
287,669 |
| Land | 2019 | 2018 | 2017 |
|---|---|---|---|
| Land pipeline gross development value – short-term consent (£m) | 5,512 | 6,628 | 5,776 |
| Land pipeline gross development value – total (£m) | 12,137 | 12,166 | 11,736 |
| Short-term land pipeline (number of units) | 16,960 | 19,507 |
16,260 |
| Total land pipeline (number of units) | 37,129 | 36,344 | 36,344 |
| Housing and Build Completions | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of homes built on brownfield land | 54% | 53% | 59% |
| Total number of houses sold | 2,912 | 3,048 | 2,935 |
| Total number of houses built | 2,420 | 3,151 |
3,024 |
1 - Restated to reflect the adoption of IFRS 15 with effect from 1 November 2018.
2 - 2019 figures, adjusted for the £18.4m exceptional item relating to the combustible materials charge, net of £3.5m tax credit where appropriate.
| Work Force | 2019 | 2018 | 2017 |
|---|---|---|---|
| Total number of employees (average) | 1,005 | 1,016 |
905 |
| Total number of employees at Year End (October 31) | 966 | 1,017 |
984 |
| Number of apprentices (at Year End) | 55 | 62 | 94 |
| Number of graduates | 18 | 26 | 25 |
| Number of internal promotions | 89 | 87 | 85 |
| Contractors (average number employed) | 3,030 | 3,372 |
3,184 |
| Contractors (% of total workforce) | 75% | 77% | 78% |
| % turnover of full time staff1 | 28% | 25% | 22% |
| Employee Gender Diversity | 2019 | 2018 | 2017 |
|---|---|---|---|
| Total male employees (number) | 610 | 647 | 638 |
| Total female employees (number) | 356 | 370 | 346 |
| Male on Board (%) | 56%2 | 64% | 67% |
| Male on Executive Leadership Team (%) | 100% | 100% | 100% |
| Female on Board (%) | 44% | 36% | 33% |
| Female on Executive Leadership Team (%) | 0% | 0% | 0% |
| Absence | 2019 | 2018 | 2017 |
|---|---|---|---|
| Instances where 1-7 days absence were taken (RIDDOR)3 | 39 | 39 | 38 |
| Instances where >7 days of absence were taken (RIDDOR)3 | 14 | 15 | 17 |
| Sickness (average number of days per person) | 4.3 | 3.6 | 4.4 |
| Annual Injury Incidence Rate (AIIR) | 372 | 342 | 416 |
| Corruption | 2019 | 2018 | 2017 |
|---|---|---|---|
| Staff dismissals due to non-compliance with anti-corruption policy (number) | 0 | 0 | 0 |
| Fines, penalties, settlements in relation to corruption (£) | 0 | 0 | 0 |
| Employee Training4 | 2019 | 2018 | 2017 |
|---|---|---|---|
| Training for all employees (average hours/employee) | 24.0 | 21.3 |
15.1 |
| Construction Skills Certification Scheme | 2019 | 2018 | 2017 |
|---|---|---|---|
| Employees in CSCS as a % of total workforce | 90% | 83% | 90% |
| % of indirect (subcontract) personnel | 88% | 85% | 94% |
| Health & Safety | 2019 | 2018 | 2017 |
|---|---|---|---|
| Health and Safety training delivered (days) | 549 | 645 | 409 |
| Health and Safety inspections per site (average number) | 3.72 | 3.56 | 3.41 |
| Health and Safety concerns (number)5 | 3 | 11 | 11 |
| Fatal injuries (number) | 1 | 0 | 0 |
| Considerate Constructors | 2019 | 2018 | 2017 |
|---|---|---|---|
| Average Considerate Constructor score | 34.7 | 34.6 | 34.7 |
1 - % turnover - Total number of employees that have left Crest Nicholson throughout the year, divided by average head count.
2 - On 31 October 2019, the Board included outgoing Chairman Stephen Stone and Chairman-designate Iain Ferguson who became Chairman on 1 November 2019. This statistic excludes Stephen Stone reflecting the transition taking place that day.
3 - RIDDOR - Reporting of Injuries, Diseases and Dangerous Occurrences Regulations.
4 - Training hours calculated using average head count.
5 - The HSE were satisfied with Crest Nicholson's response to the concerns and no further action was necessary.
How our homes perform1
| Standards | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of dwellings Code for Sustainable Homes level 3 and above | 17% | 22% | 49% |
| % of dwellings compliant with Lifetime Homes | - | 18% | 26% |
| % of dwellings compliant with Secure by Design | 39% | 29% | 60% |
| Standard Assessment Procedure (SAP)2 | 2019 | 2018 | 2017 |
|---|---|---|---|
| Average SAP rating 2005 version | 85.34 | 78.13 |
78.05 |
| Average SAP rating 2009 version | 84.18 | 83.97 |
84.30 |
| Average SAP rating 2012 version | 82.75 | 83.77 |
83.94 |
| % of dwellings assessed against SAP 2005 version | 4% | 11% | 10% |
| % of dwellings assessed against SAP 2009 version | 28% | 25% | 40% |
| % of dwellings assessed against SAP 2012 version | 68% | 63% | 51% |
| Average % improvement in Target Emission Rate for SAP rating 2005 version | 17% | 8% | 13% |
| Average % improvement in Target Emission Rate for SAP rating 2009 version | 18% | 12% | 18% |
| Average % improvement in Target Emission Rate for SAP rating 2012 version | 12% | 12% | 12% |
| Energy Efficiency | 2019 | 2018 | 2017 |
|---|---|---|---|
| Average energy efficient lighting in a standard Crest Nicholson house | 100% | 100% | 99% |
| % of dwellings with A-C energy rating, Energy Performance Certificate | 100% | 99% | 99% |
| % of dwellings with A-C environmental impact rating, Energy Performance Certificate | 100% | 99% | 99% |
| % of dwellings with Smart Meter and display | 95% | 87% | 97% |
| Water Efficiency | 2019 | 2018 | 2017 |
|---|---|---|---|
| Average designed water consumption (litres per person per day, lpppd) | 105 | 105 | 1053 |
| % of dwellings (delivered) designed to 105 lpppd | 98% | 95% | 97% |
| % of dwellings served with either individual or communal water butts | 28% | 35% | 43% |
| Recycling and Composting | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of dwellings with internal, external or communal recycling facilities | 98% | 100% | 100% |
| % of dwellings with private or communal composting facilities | 7% | 9% | 18% |
| Renewable Energy & Community Heating | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of dwellings benefiting from at least one renewable energy source | 34% | 27% | 34% |
| % of developments with a community heating system | 14% | 16% | 19% |
Transport and Connectivity
| Sustainable Transport Initiatives | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of developments that benefit from sustainable transport initiatives | 30% | 28% | 33% |
| % of dwellings with access to car clubs | 12% | 9% | 11% |
| % of developments with cycle routes | 35% | 45% | 48% |
| % of dwellings with individual or communal cycle storage | 58% | 45% | 52% |
| % of dwellings with access to transport and other related vouchers | 2% | 3% | 5% |
| % of dwellings with access to electric charging points | 9% | 6% | 10% |
| Connectivity | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of developments within 500m of a train station | 12% | 17% | 19% |
| % of developments within 1500m of a train station | 24% | 41% | 45% |
| % of developments within 500m of a bus stop | 65% | 81% | 86% |
| % of developments within 1500m of a bus stop | 91% | 98% | 100% |
| Green Spaces & Ecology | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of developments that benefit from ecological protection measures | 48% | 48% | 59% |
| % of developments that benefit from ecological enhancement measures | 54% | 50% | 53% |
| % of developments with an area of green space | 64% | 76% | 69% |
| Infrastructure & Amenities | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of developments within 500m of local amenities | 35% | 53% | 53% |
| % of developments within 1500m of local amenities | 67% | 84% | 84% |
| % of developments with a play area | 48% | 52% | 57% |
| % of developments provided with community buildings | 6% | 5% | 10% |
| % of developments with allotments | 11% | 7% | 7% |
| % of developments with long-term management arrangements | 67% | 62% | 64% |
Future-Proofing
| Flooding | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of developments in Flood Zone 1 | 78% | 79% | 79% |
| % of developments in Flood Zone 2 | 17% | 16% | 16% |
| % of developments in Flood Zone 3a | 5% | 5% | 5% |
| % of developments that incorporate flood protection measures4 | 15% | 10% | 16% |
| % of developments that incorporate Sustainable Urban Drainage Systems | 76% | 81% | 78% |
| Overheating | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of dwellings assessed as having a slight risk of overheating | 28% | 31% | 24% |
| % of dwellings assessed as having a medium risk of overheating | 14% | 9% | 15% |
| % of dwellings assessed as having a high risk of overheating | 0% | 3% | 4% |
1 - All data in tab is based on build completions from corresponding year.
2 - SAP is the Government's Standard Assessment Procedure for evaluating the energy performance of dwellings. A SAP calculation indicates a score from 1 to 100+. The higher the score, the more energy efficient the home is. Scores above 100 represent homes that are net exporters of energy.
3 - Average water consumption excludes plots from our Nash Mills Joint Venture.
4 - Flood protection measures reported in this figure do not include the use of Sustainable Urban Drainage Systems (SUDS).
| Supply Chain | 2019 | 2018 | 2017 |
|---|---|---|---|
| % of procurement spend (orders placed) with suppliers and subcontractors within 20 miles of site operation | 26% | 30% |
Sustainable Timber
| Timber products supplied through suppliers | 2019 | 2018 | 2017 |
|---|---|---|---|
| FSC timber procured (% of total supplier volume) | 46% | 55% | |
| PEFC timber procured (% of total supplier volume) | 51% | 43% | |
| Timber procured with a source assessed to be legal (% of total supplier volume) | 3% | 2% | |
| Timber procured with limited knowledge of source (% of total supplier volume) | 0% | 0% |
| Timber products supplied through subcontractors | 2019 | 2018 | 2017 |
|---|---|---|---|
| FSC timber procured ( % of total subcontractor volume) | 17% | 35% | |
| PEFC timber procured (% of total subcontractor volume) | 33% | 12% | |
| Timber procured with a source assessed to be legal (% of total subcontractor volume) | 50% | 53% | |
| Timber procured with limited knowledge of source (% of total subcontractor volume) | 0% | 0% |
| Carbon Footprint | Units | 2019 | 20181 | 2017 |
|---|---|---|---|---|
| Total Direct greenhouse gas (GHG) emissions (Scope 1) | tCO2e | 6,720.6 | 7,251.6 |
5,760.6 |
| GHG emissions from consumption of office gas | tCO2e | 72.9 | 109.4 |
112.3 |
| GHG emissions from consumption of site gas | tCO2e | 1,433.6 | 1,785.1 |
1027.1 |
| GHG emissions from consumption of site fuel | tCO2e | 4,401.6 | 4,144.72 | 3,516.9 |
| GHG emissions from business travel (company owned vehicles) | tCO2e | 1,102.1 | 1,132.3 |
1,104.2 |
| GHG emissions from refrigerant gas loss | tCO2e | 70.5 | 80.1 |
0.0 |
| Total Indirect greenhouse gas (GHG) emissions (Scope 2) | tCO2e | 1,170.9 | 2,408.0 |
1,957.9 |
| GHG emissions from consumption of office electricity | tCO2e | 45.4 | 74.7 |
252.3 |
| GHG emissions from consumption of site electricity | tCO2e | 1,125.5 | 2,333.2 |
1,705.6 |
| Total Other indirect greenhouse gas (GHG) emissions (Scope 3) | tCO2e | 1,566.9 | 1,480.5 |
1,385.8 |
| GHG emissions from landfilled office waste | tCO2e | 0.6 | 0.7 |
0.9 |
| GHG emissions from recycled and incinerated office waste | tCO2e | 1.0 | 0.8 | 0.2 |
| GHG emissions from landfilled site waste | tCO2e | 1.3 | 1.2 | 0.9 |
| GHG emissions from consumption of water in offices | tCO2e | 1.1 | 1.5 |
1.3 |
| GHG emissions from consumption of water on site | tCO2e | 42.7 | 39.0 |
29.3 |
| GHG emissions from business travel (Employee owned vehicles) | tCO2e | 712.2 | 650.0 |
585.2 |
| GHG emissions from business travel (public transportation) | tCO2e | 27.3 | 35.1 |
32.5 |
| GHG emissions from business travel (flights and taxis) | tCO2e | 15.9 | 22.6 |
13.5 |
| GHG emissions from employee commuting (private transportation) | tCO2e | 755.7 | 715.7 |
704.9 |
| GHG emissions from employee commuting (public transportation) | tCO2e | 8.8 | 12.9 |
16.8 |
| GHG emissions from employee commuting (taxis) | tCO2e | 0.2 | 0.7 |
0.3 |
| Total upstream greenhouse gas (GHG) emissions (Well to Tank - Scope 3) | tCO2e | 2,097.9 | 2,364.5 |
2,045.4 |
| Greenhouse gas (GHG) emissions (Scopes 1, 2 and 3) per unit revenue | tCO2e/£m | 10.64 | 11.96 |
10.69 |
| Office energy GHG emissions per person | tCO2e | 0.17 | 0.25 |
0.50 |
| Site GHG emissions per 1000ft2 | tCO2e | 3.00 | 3.10 |
2.41 |
| Office Energy | Units | 2019 | 2018 | 2017 |
|---|---|---|---|---|
| Office energy use | kWh | 1,341,078 | 1,405,747 |
1,327,602 |
| Office Energy use/m2 | kWh/m2 | 233 | 222 |
202 |
| Office Energy use/person | kWh/person | 1,334 | 1,384 |
1,467 |
| Renewable Energy | Units | 2019 | 2018 | 2017 |
|---|---|---|---|---|
| Office renewable electricity purchased | kWh | 454,573 | 475,618 |
489,724 |
| % office electricity that is renewable | % | 64% | 68% | |
| % site electricity that is renewable | % | 14% | 29% |
| Water | Units | 2019 | 2018 | 2017 |
|---|---|---|---|---|
| Water use in offices | m3 | 3,328 | 4,313 |
3,646 |
| Water use per person in offices | m3 /person | 3.31 | 4.25 |
4.03 |
| Water use on site | m3 | 124,026 | 113,349 |
85,310 |
| Waste | Units | 2019 | 2018 | 2017 |
|---|---|---|---|---|
| Office waste tonnes | tonnes | 57 | 50 | 61 |
| % office waste recycled | % | 89% | 85% | 85% |
| Office waste per person | tonnes/person | 0.06 | 0.05 | 0.07 |
| Cost of construction waste | £ | 2,799,174 | 3,395,424 |
3,030,643 |
| Construction waste tonnes | tonnes | 25,444 | 31,199 |
27,991 |
| Construction waste volume | yd3 | 124,813 | 153,016 |
137,995 |
| Construction waste tonnes/1000ft2 | tonnes/1000ft2 | 9.39 | 9.69 |
8.84 |
| Construction waste volume/1000ft2 | volume/1000ft2 | 46.09 | 47.57 |
43.57 |
| Construction waste sent to landfill | tonnes | 1,044 | 941 |
674 |
| Construction waste diverted from landfill | tonnes | 24,400 | 30,258 |
27,317 |
| Reuse | tonnes | 5,446.44 |
6,320 | |
| Recycling | tonnes | 12,10.32 | 12,174 | |
| Composting | tonnes | - | - | - |
| Recovery, including energy recovery | tonnes | 12,708.36 | 8,823 | |
| Incineration (mass burn) | tonnes | - | - | - |
| % construction waste diverted from landfill | % | 96% | 97% | 98% |
| Amount of hazardous construction waste sent to landfill | tonnes | 0 | 0 | 0 |
| Non-compliance with environmental laws and regulations | Units | 2019 | 2018 | 2017 |
|---|---|---|---|---|
| Value of significant fines as a consequence of non compliance with environmental laws and regulations | £ | 0 | 0 | 0 |
| Number of non monetary sanctions as a consequence of non compliance with environmental laws and regulations | Number | 0 | 0 | 0 |
1 - 2018 data re-stated due to additional diesel consumption information provided to Crest Nicholson after the publication of the 2018 Annual Integrated Report and GHG emissions report. It also takes into account the updated business travel carbon conversion, which now uses the vehicle manufacturers’ gCO2/km data where it is available.
2 - Re-stated due to additional 2018 diesel consumption information provided to Crest Nicholson after the publication of its 2018 Annual Integrated Report.
