Customer experience awards

Crest Nicholson honours top employees at 2015 Customer Experience Awards

Crest Nicholson today celebrated its employees’ achievements at the company’s Customer Experience Awards 2015. The Awards reward quality customer care, recognising and celebrating the outstanding work of Sales Advisors, Site Managers and Customer Services teams across the Crest Nicholson regions. Seventeen employees won awards in recognition of their efforts in meeting the needs and expectations of purchasers nationwide over the past 12 months. 

The annual awards event forms part of the company’s on-going commitment to deliver high levels of customer service. The company works hard to ensure its staff receive comprehensive training and support so that they have the necessary skills to excel in the industry and it reports annually on social factors such as staff training and development in its Integrated Report. 

Crest Nicholson is also committed to supporting the new generation of property industry employees, investing in their future by providing apprenticeships and a graduate recruitment programme. The company, which expects to train a further 200 apprentices by 2020, also recently launched a Site Management Academy designed to bring up to 12 new Trainee Site Managers into the business each year. 

As Stephen Stone, Chief Executive of Crest Nicholson said: “Recognising and rewarding the outstanding efforts of our staff every year is one of the proudest moments in the calendar for the entire team here at Crest Nicholson. Our employees consistently go above and beyond the call of duty to ensure our customers and the company remain ahead of the pack in what is a very competitive and dynamic market. Today's awards were about celebrating our site managers, sales advisors and customer service teams and I'd personally like to congratulate all of our winners for their exceptional contribution over the last twelve months.” 

The full list of winners is as follows:

Sales Advisor of the Year: 
Gold Award – Lucy Hodsoll, Crest Nicholson Eastern
Silver Award – Jan Simpson, Crest Nicholson Regen
Bronze Award – Laura Brueford, Crest Nicholson South West
Bronze Award – Jeremy Topp, Crest Nicholson South
Finalist – Kerri Grice, Crest Nicholson Chiltern
Finalist – Poppy Williams, Crest Nicholson London
Site Manager of the Year:
Gold Award – Dominic Hampton, Crest Nicholson South West
Silver Award – Dale Watmough, Crest Nicholson Eastern
Bronze Award – Richard Robins, Crest Nicholson London
Bronze Award – Steve Ames, Crest Nicholson Regen
Finalist – Chris Cox, Crest Nicholson Chiltern
Finalist – James Sullivan, Crest Nicholson South
Customer Service of the Year:
Gold Award – Amy van der Merwe, Crest Nicholson Regen
Silver Award – Lula Madden, Crest Nicholson Eastern
Bronze Award – Paul Bryant, Crest Nicholson South West
Finalist – Colin Kavanagh, Crest Nicholson London
Finalist – Zhivko Shterev, Crest Nicholson South

2015 Divisional Customer Experience of the Year Award: 
Crest Nicholson Eastern

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